Looking to Partner with The Care Crate Co?

Fill out our partnership request form to learn more information about our snack box partnership program.

Frequently Asked Questions

Please read our FAQ before sending us a message.

When will I get my care package?

Depending on what shipping you selected at checkout, you can expect to receive your care package within these time frames:

Free Economy Shipping: 5-10 Business Days

Standard: 3-5 Business Days

Expedited: 2-3 Business Days

Holiday times & Carrier Services may impact this time frame.

Orders begin processing next business day. You will receive a tracking number as soon as the care package ships to track the gift box in real time!

Can I have a discount?

Of course you can!

All you have to do is sign up for our newsletter and you will receive a 10% off coupon instantly to that email address!

Which payment methods are accepted in the Online Shop?

Visa, Mastercard, Amazon Pay and Paypal

Where can I check my order status?

Enter your order number from the email you received when you placed the order and your email address on this page:

 

https://www.thecarecrateco.com/track-order/

Send us an email